Privacy Policy
1. Introduction
This Privacy Policy outlines how Scale Stats ("we", "us", or "our") collects, uses, and protects your information when you use the Scale Stats chatbot. By using our service, you consent to the data practices described in this policy.
2. Information We Collect
- User Messages and Interactions: We collect and store messages and interactions you have with the bot to provide and improve the service, including generating and sending plots.
- Body Weight Data: We collect and store body weight data that you log to provide accurate tracking and plotting services.
- Telegram User ID and Interaction History: We collect and store your Telegram user ID along with interaction history to operate the service and personalize user experience.
- Payment Information: When you subscribe to our service, payment details are securely handled by Stripe. We do not collect or store your full payment details, but we store necessary data to track usage-based billing and monthly limits.
3. How We Use Your Information We use your information to:
- Operate, maintain, and improve the chatbot service.
- Process and manage subscription payments.
- Generate reports and plots plots and track usage for billing purposes.
- Communicate with you about updates, service changes, or support.
4. Data Storage and Security
We take security measures to protect against unauthorized access, alteration, disclosure, or destruction of your personal information. Data is stored securely and is accessed only by authorized personnel.
5. Data Transfers
To ensure that personal data transferred from the European Economic Area (EEA) to the United States is adequately protected, we rely on Standard Contractual Clauses (SCCs) approved by the European Commission.
These clauses provide appropriate safeguards for the protection of personal data. We use third-party services (Telegram) that comply with GDPR.
6. User Rights
You have the right to:
Access the information we hold about you.
Request corrections to any inaccurate information.
Request deletion of your data, subject to conditions required to provide the service. To exercise these rights, please contact us at contact@luisg.net.
7. Age Limitation
Our Service is intended for individuals aged 18 or older. We do not knowingly collect information from those under 18. If you believe a minor has provided us with personal information, please contact us to remove it.
8. Changes to This Privacy Policy
We may update this Privacy Policy periodically. Changes will be communicated through the bot or via email. This policy was last updated on November 12, 2024.
9. Contact Information
For questions about this Privacy Policy, contact us at contact@luisg.net.